Why Attend This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect […]
Why Attend In this course we cover all the most important elements of service any person involved in direct interactions […]
Why Attend In this course we focus extensively on the behavioral, social and interactive aspects of customer service. The course […]
Why Attend Good customer service can be considered as the big differentiator between firms. While competing products are often similar […]
Why Attend This course fits comfortably between two categories: customer service and marketing. Have you ever wondered what makes some […]
Why Attend For a great customer experience, every interaction at every customer touchpoint must be exceptional. Customer Experience (CX) means […]
Why Attend Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day course, the subjects […]
Why Attend The fact that successful organizations also have the most satisfied customers makes intuitive sense; and finding examples of […]
