Why Attend
The key to success and fulfillment in life and business is learning. However, there are many factors that could hinder the process of learning in people. One of which is the lack of adaptability and flexibility to learn and to change. In this course, the issue of adaptability is highlighted and discussed in detail through a careful assessment of the self and the underlying ways of thinking and emotions in humans. A special focus is given to the importance of feedback and having the right attitude in the learning process.
Course Methodology
The course uses interactive exercises, group discussion and a variety of activities and self-assessment tools.
Course Objectives
By the end of the course, participants will be able to:
- Describe the importance of adaptability as well as its impact on learning
- Evaluate own emotional response level to improve self-understanding
- Analyze and explain the impact of the right attitude on adaptability and learning
- Seek and use feedback to identify own strengths and development needs
- Turn learning into practice by conducting self-analysis and developing appropriate action plans
- Apply proven techniques to overcome personal resistance to potential change
Target Audience
Individuals, business professionals, and managers who want to enhance their personal, professional, and organizational performance through learning.
Target Competencies
- Empathy
- Change tolerance
- Self-awareness
- Social-awareness
- Adaptability
- Assertiveness
- Communication and feedback
Course Outline
- Adaptability and learning
- The importance of adaptability and learning and the link between them
- Barriers to adaptability and hence to learning
- Factors affecting adaptability
- Mental perceptions
- Emotional obstacles
- Emotional intelligence: The personal competence
- Emotional intelligence, IQ, and personality
- EQ versus IQ
- Personality
- The bedrock of EI: Self-awareness
- When emotions hijack our ability to reason
- The emotional brain
- The rational brain
- Personal competence: What I see
- Accurately perceiving my emotions
- Staying aware of my emotions as they happen
- Personal competence: What I do
- Using awareness of my emotions to stay flexible
- Using awareness of my emotions to positively direct my behavior
- The impact of attitude on adaptability
- Attitude is everything
- The origins of happiness and attitudes
- The formation of happiness and attitudes
- Adding value to your organization
- The relationship between attitude and creativity
- Intelligence versus creativity
- How to change your attitude
- Typical human reactions
- The science of how we react
- The 7 steps approach to changing attitudes
- Deciding to change today
- Shifting your focus
- Being curious
- Developing an attitude of gratitude
- Deciding not to be perfect
- Believing in yourself
- Taking action
- The environment we live in
- Constructive feedback and criticism
- The value of feedback
- Positive versus negative feedback
- Giving constructive criticism
- Receiving criticism
- Assertive, passive and aggressive behaviors
- Active listening
- Hearing versus listening
- Active versus passive listening
- Tips to improve active listening skills
- 3 aspects of active listening
- Active listening skills inventory
- Using different questioning techniques
- Analyzing, managing and developing self
- Personal SWOT
- Preferred learning style
- Competencies and how they impact personal development
- Turning learning theory into practice
- Development of action plans
- How-how method
- Evaluating resources
- Managing resistance to change
- People and change
- Why people resist change
- Forms of resistance and how to deal with them
- Individual factors versus external factors
- Stages people go through when resisting change
- The ‘SARAH’ model
- Managing the transition stage
- Managing personal resistance
- People and change
- Emotional intelligence, IQ, and personality